Mobility and Seating Solution Centre (MSSC)
Main Address
- 3 Edwards Drive (off Gordon Road)
Bounds Green
London - N11 2HD
- 020 3074 2850
- [email protected]
- Opening Hours
The Mobility and Seating Solutions Service at Whittington Health燼ssists with provision of wheelchairs, accessories, and cushions.
Opening Hours
Monday - Friday
Centre: 8:00am - 4:30pm
Phone Line: 9:30am - 4:15pm
Referral
Objectives
The Mobility and Seating Solution Centre (MSSC) provides a comprehensive service for adults, children and young people with permanent/long-term mobility problems. The service seeks to provide assessment, consultation and advice, provision, and maintenance of wheelchairs. The MSSC also provides specialist seating and pressure mapping service with associated special seating.
Health Promotion Focus:
The MSSS issues wheelchairs only when mobility is severely affected and all other options for mobility have been tried and found to be non-functional. This is due to the greater health benefits obtained through walking and staying as active as possible.
Health Promotion Focus:
The MSSS issues wheelchairs only when mobility is severely affected and all other options for mobility have been tried and found to be non-functional. This is due to the greater health benefits obtained through walking and staying as active as possible.
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The therapists at the service have strong links with The Haringey Urgent Response Team (HURT), Haringey Locality Therapy Team, Multi-Agency Care & Coordination Team (MACCT)� Children and Young People (CYP) Services, Haringey Adult Social Care Services and will assess clients referred to the MSSS to firstly determine that other options for mobility have been fully explored. If it is found that avenues such as trialling different walking aids, home adaptations or therapy to manage pain or weight loss (for example) have not been trialled, a referral will be made to the appropriate service to allow these options to be trialled first.
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Where other options to improve mobility have been trialled and been unsuccessful, the wheelchair service will proceed with the assessment process for the appropriate chair as described in detail below.
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Client Groups
燭he service is open to all clients with a Haringey GP.
There are two main routes to refer to the Service either via
- The Whittington Adult Referral form�- this is through client抯 GP surgery, consultants, doctors, GPs, therapists, nurses, and social workers.
- The MSSS Service Self-referral forms � this referral form would only be accepted if completed by the client.
Telephone calls made between 9:30am � 4:15pm will be answered directly by a named member of staff except where staff are not available. Messages left on the answering machine before 4:15pm� will be dealt with on the same working day. After this time, we will endeavour to return the call between 8:30am and 9:30am the next day.
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Forums
- 燜or further information or if you are interested in becoming a member, please contact Graham Day (Chairperson)� - or the Mobility and Seating Solution Centre on 020 3074 2850, or visit their website .
Appointments
Booked by receptionist for clinic or home visit assessments.
Forums
. For further information or if you are interested in becoming a member, please contact Graham Day (Chairperson) via his email address -�[email protected] or the Mobility and Seating Solution Centre on 020 3074 2850 or visit their website .
Useful resources
Useful Websites
Condition Related
Further Information
Key Staff
- Mishael Akpan - Manager
- Lawrence Fanning - Wheelchair Therapist
- David Gregory - Mobility Technician
- Rose Martins - Wheelchair Co-ordinator
- Yvette Phantis � Wheelchair Administrator
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Maintenance and Repair Service
The MSSS wheelchair contractor is DGT Services, and they are responsible for the maintenance, repairs, delivery, and collections of wheelchairs issued to clients.
The MSSS wheelchair contractor is DGT Services, and they are responsible for the maintenance, repairs, delivery, and collections of wheelchairs issued to clients.
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Complaints
Any initial concern or queries should be directed to the Mobility and Seating Solution Service Manager on� 020 3074 2850.
Any initial concern or queries should be directed to the Mobility and Seating Solution Service Manager on� 020 3074 2850.
Concerns or queries not resolved by the Service Manager will be directed to the Patient Advice & Liaison Service (PALS) and they can be contacted as follows:
- Telephone: 020 7288 5551.
- Email: [email protected]
Last updated21 Dec 2023